The Ultimate Guide to Resolving QuickBooks Error 6000 and 83

Oct 13, 2023

Running a successful business requires an efficient and reliable accounting software, and QuickBooks stands out as a top choice for millions of business owners. However, when facing errors like QuickBooks Error 6000 and 83, it can quickly become a headache that disrupts your day-to-day operations. In this comprehensive guide, we will dive into the causes of this error, provide step-by-step solutions, and offer expert advice to help you overcome this issue and get back to what matters most - running your business smoothly.

Understanding QuickBooks Error 6000 and 83

QuickBooks Error 6000 and 83 is a common error that occurs when you try to open a company file. It can be caused by various factors, including:

  • File or network connectivity issues.
  • Incorrect folder permissions.
  • Damaged company files.
  • Firewall or security settings blocking QuickBooks.

When this error occurs, you may encounter error messages such as:

"An error occurred when QuickBooks tried to access the company file."

"Error 6000, 83: Unable to open company file."

Solving QuickBooks Error 6000 and 83

Now that we understand the causes, let's explore some effective solutions to resolve QuickBooks Error 6000 and 83:

1. Update QuickBooks to the Latest Release

Always ensure that you are using the latest version of QuickBooks to leverage bug fixes and improvements provided by Intuit. Go to the QuickBooks website or use the software's built-in update feature to update it to the latest release.

2. Rename the .ND and .TLG Files

The .ND and .TLG files are configuration files that QuickBooks uses to access your company files on the network. Renaming these files can help fix any issues related to these files. Here's how you can do it:

  1. Close QuickBooks on all computers that have access to the file.
  2. Locate the folder containing your company file.
  3. Look for files with the same name as your company file but with extensions .ND and .TLG.
  4. Right-click on each file and select "Rename" to add the word "OLD" at the end of their names.
  5. Restart QuickBooks and try opening the company file again.

3. Use QuickBooks File Doctor

Intuit provides a free tool called QuickBooks File Doctor, which can help diagnose and fix common QuickBooks company file issues, including Error 6000 and 83. Download and run this tool to automatically resolve the error.

4. Verify Folder Permissions and Set Windows Access Permissions

Ensure that the folder containing your company file has the appropriate permissions for all users. Here's how you can do it:

  1. Right-click on the folder containing your company file and select "Properties".
  2. Navigate to the "Security" tab and click on "Edit" to modify permissions.
  3. Add "Full control" permissions for all users and click "Apply".

5. Disable Firewall and Security Software Temporarily

In some cases, your firewall or security software might be blocking QuickBooks from accessing the company file. Temporarily disable these programs and check if the error persists. If the error is resolved, ensure that you configure your security software to allow QuickBooks access to your company file.

Expert Advice to Prevent QuickBooks Error 6000 and 83

While the above solutions will help you resolve QuickBooks Error 6000 and 83, it's essential to take preventive measures to avoid encountering this error in the future. Here are some expert tips:

Regularly Backup Your Company Files

Backup your QuickBooks company files regularly to prevent data loss and potential file corruption. Having a backup ensures that you can quickly recover your files in case of any unforeseen errors or issues.

Maintain a Stable Network Connection

A stable network connection is crucial for seamless QuickBooks operation. Ensure that your network is reliable and properly configured to avoid interruptions or data corruption.

Keep QuickBooks and Your Operating System Updated

Regularly check for QuickBooks updates and install them promptly. In addition, keep your operating system up to date to benefit from increased stability and improved compatibility with QuickBooks.

Consult a QuickBooks Support Professional

If you are unable to resolve QuickBooks Error 6000 and 83 using the above solutions, it is recommended to seek assistance from a QuickBooks support professional. They have the knowledge and expertise to help you troubleshoot and resolve complex QuickBooks issues effectively.

Now that you have gained a deep understanding of QuickBooks Error 6000 and 83 and various ways to resolve it, you can confidently tackle this error and keep your business running smoothly. By implementing the solutions and preventive measures mentioned in this guide, you are well-equipped to overcome any challenges that may come your way. Remember, a proactive approach to accounting software management will ensure uninterrupted growth for your business.

This article is provided by QuickBooks Support, your trusted partner in resolving QuickBooks errors and maximizing your accounting software's potential.

Wally Mancini
Great tips! ?
Nov 9, 2023
Kylan
Thanks for sharing! QuickBooks errors can be frustrating, but with these tips, you'll conquer them like a ?!
Nov 7, 2023
Vanessa Maskal
Great tips! Resolving QuickBooks errors can be challenging.
Oct 25, 2023
Barry Glickman
Thanks for sharing!
Oct 20, 2023
Maral Rahimi
Great guide! Very helpful solutions to resolve QuickBooks Error 6000 and 83 quickly. Thanks!
Oct 15, 2023